Frequently Asked Questions

Do I need an appointment?

Yes, we ask that each bride book a private appointment so that one of our stylists is available to personally assist you. We want to spend time getting to know you and understanding your style. If you need an appointment later than what you see available on our scheduler to accommodate after work hours, email us at Hello@ArcBridal.com and we may be able to accommodate.

What is the price range of your dresses?

Our current collection ranges from $2000 to $5000, with the majority of our dresses in the $2.5k-3.5k range.

What size are the sample dresses? What if they don’t fit me?

In-line with industry standards, we typically carry one sample per style. Most of our samples are bridal size 8, 10 or 12, as well as a few bridal size 18. If the gowns are too big or small for you, we have tricks for making the gowns fit as close to your size as possible. 

Once you’ve found THE dress, we’ll take your measurements and order your dress as close to your current size as possible. Your gown can be ordered in sizes 00-30, depending on the designer.

How far in advance should I begin dress shopping?

We recommend starting your search 10-12 months before your wedding date and being prepared to purchase 8-10 months before your wedding date. Lead times for our designers take anywhere from 4-6 months and we recommend giving yourself 2-3 months for alterations. If you are ordering less than 6 months from your wedding date, there may be rush fees that vary depending on the designer. For peace of mind, it's best to start early!

What if there’s a dress I like from a designer that you carry, but you don’t have that particular sample?

While we don’t carry a designer’s entire collection, we can sometimes request a certain style for your appointment. Let us know when you book if there’s a specific dress you’re interested in, and we’ll see what we can do!

What should I bring to my appointment?

We recommend brides wear or bring nude undergarments, or whatever makes you feel most comfortable! We ask that you avoid heavy makeup and spray tans before your appointment to help us keep our gowns clean.

How many people can I bring to my appointment?

Our boutique accommodates groups up to 4 guests most comfortably. If you wish to bring more than 4 people along with you, please call or email us so that we can accommodate the group in our boutique.

Is the shop kid-friendly?

We adore kids, but unfortunately we’ve learned the hard way that between the gowns, furniture & fixtures, our shop is not kid-friendly. With the exception of non-mobile babies, we kindly ask that you do not bring any small children to your appointment. Of course we realize there can be special circumstances - please contact us, and we will do our best to accommodate you.

Is there a cancellation policy?

Yes, we kindly ask that you give us at least 48 hours notice if you need to cancel or re-schedule your fitting. Since we are appointment-only, we thank you in advance for your cooperation!

Will I need alterations?

Yes! Alterations are an essential finishing touch to any gown. We do not have a seamstress in-house nor work directly with one, but would be happy to make a recommendation to you.

What is a trunk show?

Trunk shows are opportunities for brides to view additional styles from a designer that aren’t typically a part of our permanent collection. In some cases, there is special pricing available during the show. If you have your eye on a certain designer, a trunk show is a great time to book an appointment. These appointments fill up fast, so check our events page and book early!